Frequently Asked Questions:
Q: How is your jewelry made?
A: We make it with ecoresin- a beautiful material that encapsulates our interlayers.
Q: What is ecoresin?
A: It’s comprised of 40% recycled content and looks amazing.
Q: What’s an interlayer?
A: Our interlayers include natural elements such as hand-spun silks, exquisite mohair, and artisan-crafted fossil leaves encapsulated within our ecoresin to create beautiful statement pieces.
Q: Where is your jewelry made?
A: Right here in the USA! While we work with women artisan communities around the world to create our interlayers, we handcraft every piece of jewelry here at home.
Q: What is your jewelry like to wear?
A: Ecoresin is a safe, comfortable, and beautiful material. It’s lightweight, durable, and feels wonderful on your skin. Because it’s chemically inert, it doesn’t react with sunscreens, lotions, or your favorite perfumes.
Q: How do I keep my jewelry looking fabulous?
A: Wipe down jewelry with a damp cloth to take off any dirt or smudges. Do not leave jewelry in a hot environment such as a car, as the jewelry warps at high temperatures.
Q: What is Full Circle?
A: Full Circle is a program that gives back to the women artisan communities that we work with in places like Nepal, Senegal, and Mali. A portion of the proceeds from our Full Circle collections helps fund initiatives for infrastructure development, training, and quality-of-life projects.
Q: I love the jewelry. How can I get more?
A: Easy! You can buy it online or from your local Stylist. And, if you want to earn amazing discounts, free jewelry, and other exclusive items, you can host your own Pop-up!
Q: What’s a Pop-up?
A: A Pop-up is a get-together with your girlfriends to shop for jewelry. There’s no elaborate preparation, no awkward sales pitches, and no cost to host a Pop-up. And bonus, you can have one anywhere.
Q: What’s a Stylist?
A: A Stylist is someone who sells Color by Amber jewelry.
Q: I’m interested in becoming a Stylist. Can I join?
A: Of course! We offer an amazing compensation plan and we provide great ongoing support. You can sign up here.
Q: As a new stylist, do I receive a special discount on jewelry?
A: Yes! You receive a 50% discount your first month as a stylist.
Q: As a stylist, do I receive a discount on jewelry?
A: Stylists receive a 25% discount on jewelry, plus a 40% discount on new product for 14 days after the product launch.
Q: What if I need to return or exchange an item?
A: Current catalog merchandise (excludes sale items) may be exchanged within 30 days of original purchase date so long as they are unworn and in resalable condition. Items must be returned in original packaging accompanied by original purchase receipt. If you purchased through a Color by Amber Stylist, please contact your Stylist and she will handle your return or exchange for you. If you purchased directly through Color by Amber, please email email@example.com and a customer service representative will contact you within one business day.
A: Easy! Print out our Sizing Chart and determine what size you need!
|Retail/Shopping Cart Orders||US/Puerto Rico|
|$1 to $49.99||$2.50|
|$50 to $74.99||$4.50|
|$75 to $149.99||$6.50|
|Buld Orders||$9.95 flat rate|
|Supply Orders||$6.50 flat rate (up to 10 lbs)|
|Starter & Extension Kits||$9.00 flat rate|
|Color Club (per shipment)||FREE|